x10Hosting negative review #11338 by Mike (ukhorseracing@h...)
x10Hosting got a negative review on and one official response on
Mike ( ukhorseracing@h... )
x10hosting gives me mixed feelings, I have two websites with them. The first is a site made up of .html pages only, although the sign up process was difficult to navigate and my confirmation email didn't turn up, for which I needed support, once I got through that I haven't had any problems. The only other real issue was a lack of information to set up my ftp software, such as the host etc. Lots of messing around here but once I finally got the details all has been well and on this website I have no complaints really.
I decided to go for a second website but this time an ASP.NET website and I have had nothing but problems with them since. They don’t use Windows servers instead they use Linux running Apache with Mono to run the .net pages, unfortunately it doesn’t work. It doesn’t matter how simple you keep your ASP.NET pages or your web.config file I just keep getting illogical 404 errors even though the pages are there, if I upload a .html file it will load fine but asp.net files forget it. Support for this has been absolutely non-existent despite repeated requests, they simply ignore you in the hope you’ll give up and go away. The only thread that tries to deal with ASP.NET pages not working is useless; the advice given doesn’t change anything. You can’t contact the staff directly either which sucks, and the message you post on the board gets lost very quickly amongst so many other messages from people complaining.
X10hosting if you can’t support ASP.NET websites then don’t have them – YOU SUCK!!!
I decided to go for a second website but this time an ASP.NET website and I have had nothing but problems with them since. They don’t use Windows servers instead they use Linux running Apache with Mono to run the .net pages, unfortunately it doesn’t work. It doesn’t matter how simple you keep your ASP.NET pages or your web.config file I just keep getting illogical 404 errors even though the pages are there, if I upload a .html file it will load fine but asp.net files forget it. Support for this has been absolutely non-existent despite repeated requests, they simply ignore you in the hope you’ll give up and go away. The only thread that tries to deal with ASP.NET pages not working is useless; the advice given doesn’t change anything. You can’t contact the staff directly either which sucks, and the message you post on the board gets lost very quickly amongst so many other messages from people complaining.
X10hosting if you can’t support ASP.NET websites then don’t have them – YOU SUCK!!!
Using Microsoft Windows to host websites would required paying more licensing fees, thus implying a high probability that the service would not remain free. When there were less users on our systems, using our Mono-powered setup was great to support asp.net websites under Linux. But due to our expansion, and the bigger strain that resulted on the servers, our previous setup did not work as expected. We tried a few other implementations, but none were suitable for the high loads we handled. This is why we moved ASP.net support to the illuminated hosting plan, which uses servers under less loads, and can therefore handle our Mono-powered setup.
Marketing representative ([email protected], ).
Marketing representative ([email protected], ).
98 out of 101 users found this review to be helpful!