000webhost negative review #18518 by LeoSil (leosil@h...) on Dec 2011
000webhost got a negative review on
LeoSil ( leosil@h... )
Started great but end very bad. My experience
I will tell you here the experience I had with 000webhost free service.
At first time it was great, I installed wordpress and a WP template for some friend that is photographer and wanted a website. All the features worked great, it was very faster the service. You don't have autoinstaller, but is ok because you can do it manually (it is not a big deal).
The bad things started later.
- Once we found we haven't the database. They moved the sites to other servers, so our database (mysql) was empty. After some support tickets we recovered it.
- The big problem was that a few days ago they suspended us the account, because a term of service violation "Suspended (Account sent more than 1000 email messages and only gets 0 visitors per day. This overloads our mail server. If you need to send more emails and to get your account re-activated, please upgrade to our premium UNLIMITED hosting". We don't have idea why this happened, we don't have emails in 000webhosting.
We can access to any feature from the Control Panel, to make some backup of the website. Also the ftp not show our data (is empty).
So, the only option it is to upgrade to a payed account, not just for the service, TO RECOVER OUR DATA!!
I will tell you here the experience I had with 000webhost free service.
At first time it was great, I installed wordpress and a WP template for some friend that is photographer and wanted a website. All the features worked great, it was very faster the service. You don't have autoinstaller, but is ok because you can do it manually (it is not a big deal).
The bad things started later.
- Once we found we haven't the database. They moved the sites to other servers, so our database (mysql) was empty. After some support tickets we recovered it.
- The big problem was that a few days ago they suspended us the account, because a term of service violation "Suspended (Account sent more than 1000 email messages and only gets 0 visitors per day. This overloads our mail server. If you need to send more emails and to get your account re-activated, please upgrade to our premium UNLIMITED hosting". We don't have idea why this happened, we don't have emails in 000webhosting.
We can access to any feature from the Control Panel, to make some backup of the website. Also the ftp not show our data (is empty).
So, the only option it is to upgrade to a payed account, not just for the service, TO RECOVER OUR DATA!!
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