Go Daddy negative review #2858 by Josee Sevigny on Jul 2008
Go Daddy got a negative review on
Josee Sevigny ( -no email- )
I've been very happy with the price/features ratio for my own personal site. HOWEVER, when I start selling their hosting plans to customer, I'm expecting to get what they advertize simply because I put my name on the line. Unfortunately, I had to wait 5 days after submitting a support ticket to learn that an included feature was no longer available. Not only the hosting plan selling page did not disclose that fact, but even their first line support did not know about it!!! STAY AWAY BECAUSE YOU BUY IS NOT WHAT YOU GET
My biggest pet peeve actually is that they have NO ONLINE SUPPORT. You must either call (no 800 number) or email new requests all the time. There is no online ticket tracking system that you can log into to follow up on your requests... and on their reply, there's no email address to follow-up...
1. No online support , no 800 number.
2. Cumbersome purchase process - way too pushy and discounts are post your purchase.
3. poor features (1×100MB email account) (1 FTP user because they don't set you up on the latest version of the OS even when it's available)
4. missing features (ASP.net add-on applications)
My biggest pet peeve actually is that they have NO ONLINE SUPPORT. You must either call (no 800 number) or email new requests all the time. There is no online ticket tracking system that you can log into to follow up on your requests... and on their reply, there's no email address to follow-up...
1. No online support , no 800 number.
2. Cumbersome purchase process - way too pushy and discounts are post your purchase.
3. poor features (1×100MB email account) (1 FTP user because they don't set you up on the latest version of the OS even when it's available)
4. missing features (ASP.net add-on applications)
106 out of 113 users found this review to be helpful!