Go Daddy negative review #3168 by Bob (allegremente@y...) on Oct 2008


Go Daddy got a negative review on
godaddy.com
Go Daddy
14455 N. Hayden Road, Suite 226
Scottsdale , AZ 85260
US
☎ Phone 480-463-8389
Customer review #3168
1/10
Bob ( allegremente@y... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Maybe it's good enough site for a personal webpage, but GoDaddy is way too unreliable for business.

A big plus is 24/7 customer phone support. That's is about the only one.

The big negative: the service JUST DOESN'T WORK. My website goes down frequently. An hour later it works. Who knows how many times this happens when I don't notice. E-mails have all sorts of random problems (e-mails sit in outbox and are never sent)

An even bigger disaster is the faxthruemail product that GoDaddy tries to sell you. I printed business cards with this fax number. Now I will need to spend $50 on new ones because it just fails way too often. It is not worth saving a few dollars using GoDaddy for your business if that means losing clients.

For the past day I the fax service has been down and I have no idea how many of my clients have missed faxes, and no idea how many I sent out that didn't arrive.

All customer service will say is that there is a "known issue" and they have no idea when it will be fixed. In an hour? In a week?


Other negatives:

Web interface for uploading files is very slow and cumbersome (I used better ones. In 1996.)

No free web traffic stats AT ALL.

Web Host rating: 3/10.
E-mail rating: 3/10.
Fax Service Rating: 0/10.

82 out of 92 users found this review to be helpful!

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