Easy CGI negative review #3429 by John P (john888@g...) on Nov 2008
Easy CGI got a negative review on
Easy CGI
easycgi.com is inactive webhosting company!
10 Corporate Drive, Suite #300
Burlington , MA 01803 US
☎ Phone 866-327-9244
📧 compliance@e...easycgi.com is inactive webhosting company!
John P ( john888@g... )
After a week long outage they destroyed my web site because EASYCGI DOES NOT DO REGULAR BACKUPS! DO NOT HOST SITES WITH THEM IF YOU COUNT ON ANY TYPE OF BACKUP or HIGH UPTIME In last 2 months we had over 5 outages that lasted 1-2 days each. Starting last week our web site has been down for over 5 days. When I finally start work on it myself and created new SQL connection, I discovered that SQL Database has been lost! They managed to restore SQL DB to version that is 10-12 months OLD! We LOST ALMOST ONE YEAR OF WORK. Tech Support Service is HORRIBLE. There is no way to escalate issues. We are stuck with no service. Everytime we try to explain the issue that our problem is still unresolved, tech support says they do not see error because they can open web site that is almost 1 year old.
DO NOT HOST WITH EASYCGI UNLESS YOU UNDERSTAND EXTREME RISKS INVOLVED IN UNPROFESSIONAL TECH SUPPORT. THIS COMPANY DOES NOT FOLLOW ANY REGULAR MAINTENANCE ON THE SERVERS, DOES NOT DO BACKUPS AND DOES NOT HAVE DISASTER RECOVERY OR REDUNDANCY FEATURES THEY CLAIM. IT IS BUNCH OF CHEAP OUTSOURCED RESOURCES IN INDIA.
DO NOT HOST WITH EASYCGI UNLESS YOU UNDERSTAND EXTREME RISKS INVOLVED IN UNPROFESSIONAL TECH SUPPORT. THIS COMPANY DOES NOT FOLLOW ANY REGULAR MAINTENANCE ON THE SERVERS, DOES NOT DO BACKUPS AND DOES NOT HAVE DISASTER RECOVERY OR REDUNDANCY FEATURES THEY CLAIM. IT IS BUNCH OF CHEAP OUTSOURCED RESOURCES IN INDIA.
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