Dream Host negative review #3442 by Yol (web@b...) on Nov 2008
Dream Host got a negative review on
DreamHost PMB #257 417 Associated Road
Brea , CA 92821 US
☎ Phone 714-706-4182
📠 Fax 714-671-9098
📧 internic@d...Yol ( web@b... )
STAY AWAY FROM THINKHOST!!!!! THEY WILL RIP YOU OFF!!!!
Boy, how I wish I had read these reviews before... I also wanted a socially responsible company to host my sites and found Thinkhost. I signed up for an account, even though I thought it was weird to have an automatic script follow me and pester me with coupons and offers right from the first visit to their web site. So, anyway, I signed up for an account and quickly realized it was not a good company when their admin panel turned out to be so unfriendly. I couldn't even set up a database without submitting a ticket for tech support!
I immediately requested a cancellation and they never sent me an email acknowledging the cancellation or anything to the email address I had posted as my email address. I realized they never canceled and refunded charges after a month, when I got my credit card statement, and when I contacted them they claimed they would not refund charges because they sent me an email in their “internal email system” with the cancellation form I needed to fill out!!! Of course, this is an email I would never get unless I went looking for it somewhere in the hostingoperations.com support site... I guess that is just one of their dirty tricks. I am still fighting this issue with my credit card.
Now that I think about it, Thinkhost is probably not even solar powered, it must be a couple resellers with $$$ in their eyes, trying to rip people off and doing everything they can to avoid dealing with their customers, and not a solid company trying to build its reputation and customer service.
I learned my lesson: NEVER TRUST A COMPANY THAT DOES NOT HAVE A PHONE NUMBER ON THEIR SITE. I have dealt with many web hosts over the years, but THINKHOST IS THE WORST EVER!!! [import from thinkhost.com]
Boy, how I wish I had read these reviews before... I also wanted a socially responsible company to host my sites and found Thinkhost. I signed up for an account, even though I thought it was weird to have an automatic script follow me and pester me with coupons and offers right from the first visit to their web site. So, anyway, I signed up for an account and quickly realized it was not a good company when their admin panel turned out to be so unfriendly. I couldn't even set up a database without submitting a ticket for tech support!
I immediately requested a cancellation and they never sent me an email acknowledging the cancellation or anything to the email address I had posted as my email address. I realized they never canceled and refunded charges after a month, when I got my credit card statement, and when I contacted them they claimed they would not refund charges because they sent me an email in their “internal email system” with the cancellation form I needed to fill out!!! Of course, this is an email I would never get unless I went looking for it somewhere in the hostingoperations.com support site... I guess that is just one of their dirty tricks. I am still fighting this issue with my credit card.
Now that I think about it, Thinkhost is probably not even solar powered, it must be a couple resellers with $$$ in their eyes, trying to rip people off and doing everything they can to avoid dealing with their customers, and not a solid company trying to build its reputation and customer service.
I learned my lesson: NEVER TRUST A COMPANY THAT DOES NOT HAVE A PHONE NUMBER ON THEIR SITE. I have dealt with many web hosts over the years, but THINKHOST IS THE WORST EVER!!! [import from thinkhost.com]
88 out of 97 users found this review to be helpful!