A2hosting negative review #41302 by -anonymous- on May 2019
A2hosting got a negative review on
-anonymous- ( -no email- )
Started off ok, but support was practically useless.
But then around April 23 they claim they hit by a malicious attack. And since then, it's been horribly terrible.
All windows hosting servers were brought offline. My 16 sites were down for a week. A WEEK! When they finally came back up, I discovered that the database was replaced with a backup OVER TWO MONTHS OLD! Their SQL Server had over 2,400 databases on it, and everyone lost TWO MONTHS OF DATA.
For the last 4 days it has been a complete nightmare there. NO support tickets are getting any replies. I had one simply deleted. FTP does not work. I cannot access my files. The control panel is very slow. How slow? You click on a page, and have to wait 15 minutes to hours. HOURS?!?!?! Yes. It's completely unusable.
During this last almost week of hell, where months of data is gone, files are inaccessible, Plesk is unusable, support is silent, there has been no communication between A2 and their customers.
Absolutely ridiculous. STAY AWAY!
But then around April 23 they claim they hit by a malicious attack. And since then, it's been horribly terrible.
All windows hosting servers were brought offline. My 16 sites were down for a week. A WEEK! When they finally came back up, I discovered that the database was replaced with a backup OVER TWO MONTHS OLD! Their SQL Server had over 2,400 databases on it, and everyone lost TWO MONTHS OF DATA.
For the last 4 days it has been a complete nightmare there. NO support tickets are getting any replies. I had one simply deleted. FTP does not work. I cannot access my files. The control panel is very slow. How slow? You click on a page, and have to wait 15 minutes to hours. HOURS?!?!?! Yes. It's completely unusable.
During this last almost week of hell, where months of data is gone, files are inaccessible, Plesk is unusable, support is silent, there has been no communication between A2 and their customers.
Absolutely ridiculous. STAY AWAY!
77 out of 86 users found this review to be helpful!