Name Cheap negative review #5011 by Tuan (contact@u...) on May 2009
Name Cheap got a negative review on
4600 East Washington Street, Suite 305
Phoenix , CA 85034 US
☎ Phone +16613102107[no phone support]
📧 support@n...Tuan ( contact@u... )
Dear all
05/17/2009 I made order 2 domains on namechaep.com
After I made order 2 domains, 1stclickandbuy.com and 1stclickandbuy.net on your system I made Whois and domain unavailable for register (Of course) But today when I login to my account I still see 2 domains above listing on my account but I can't do anything with 2 domains.
1stclickandbuy.com and 1stclickandbuy.net I register and I will transfer to my client with total price is $9500.
I tried to contact to namechaep.com at Support, but they ONLY refund money to my account at namechaep.com and do nothing.
This is email from them
Dear Pham,
To my great regret I must inform you that there was an error in our system so your order was not successful and the domain names in question failed to be registered with us, $17.62 were refunded to your Namecheap account. Today when we were going to proceed with the registrations of the domain names we were unhappy to find out that today those domain names were registered with another registrar, DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM so currently they are under their control. Please accept our apologies for this incident however, unfortunately, we can not do anything to fix this problem.
1stclickandbuy.com and 1stclickandbuy.net was register by another people.
I think namechaep.com see good domain so they tried to get its and make me down.
Please tell me How to submit to FBI and lawsuits Namecheap.com?
Thanks
05/17/2009 I made order 2 domains on namechaep.com
After I made order 2 domains, 1stclickandbuy.com and 1stclickandbuy.net on your system I made Whois and domain unavailable for register (Of course) But today when I login to my account I still see 2 domains above listing on my account but I can't do anything with 2 domains.
1stclickandbuy.com and 1stclickandbuy.net I register and I will transfer to my client with total price is $9500.
I tried to contact to namechaep.com at Support, but they ONLY refund money to my account at namechaep.com and do nothing.
This is email from them
Dear Pham,
To my great regret I must inform you that there was an error in our system so your order was not successful and the domain names in question failed to be registered with us, $17.62 were refunded to your Namecheap account. Today when we were going to proceed with the registrations of the domain names we were unhappy to find out that today those domain names were registered with another registrar, DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM so currently they are under their control. Please accept our apologies for this incident however, unfortunately, we can not do anything to fix this problem.
1stclickandbuy.com and 1stclickandbuy.net was register by another people.
I think namechaep.com see good domain so they tried to get its and make me down.
Please tell me How to submit to FBI and lawsuits Namecheap.com?
Thanks
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