Dream Host review #5630 by Paolo, askdivine.com (paolo.vizzini@g...)
Dream Host got a negative review on
DreamHost PMB #257 417 Associated Road
Brea , CA 92821 US
☎ Phone 714-706-4182
📠 Fax 714-671-9098
📧 internic@d...Paolo, askdivine.com ( paolo.vizzini@g... )
A word advice: Keep Away From Dreamhost! The only way to describe Dreamhost's tech support team is that they are incompetent. The company should be renamed as NightmareHost!
Dreamhost is the worst hosting company I have ever dealt with. I'm responsible for number of websites and by mistake I choose Dreamhost for the newest client (askdivine.com)!
They have disabled my website which is only two weeks old, and it is offline for well over 24hrs because of a security threat!
Apparently a phishing page was uploaded to the account. After removing the threat they also have disabled the website, which was absolutely unnecessary!
Their excuse was that the old versions of WordPress, PHPBB, etc. are the common causes for this sort of thing, the irony is that I have never used any of them!
Anyway, I went through the files and told them everything is OK and 10 hrs later came up with a new excuse that our web software itself is the threat and we need to update Joomla. According to them Joomla 1.5.11 has potential vulnerabilities.
Cut the story short, I have upgraded to Joomla! 1.5.12. and the website is still down! I have submitted a new ticket support over 7 hrs ago and no response yet!
Dreamhost is the worst hosting company I have ever dealt with. I'm responsible for number of websites and by mistake I choose Dreamhost for the newest client (askdivine.com)!
They have disabled my website which is only two weeks old, and it is offline for well over 24hrs because of a security threat!
Apparently a phishing page was uploaded to the account. After removing the threat they also have disabled the website, which was absolutely unnecessary!
Their excuse was that the old versions of WordPress, PHPBB, etc. are the common causes for this sort of thing, the irony is that I have never used any of them!
Anyway, I went through the files and told them everything is OK and 10 hrs later came up with a new excuse that our web software itself is the threat and we need to update Joomla. According to them Joomla 1.5.11 has potential vulnerabilities.
Cut the story short, I have upgraded to Joomla! 1.5.12. and the website is still down! I have submitted a new ticket support over 7 hrs ago and no response yet!
60 out of 72 users found this review to be helpful!