Site Ground review #57294 by [email protected] (bruce@c...)
Site Ground got a positive review on
[email protected] ( bruce@c... )
Below average tool
First let me say I selected 'Plan not listed', because as a collaborator I don't know what the plan is.
The support person clearly answered my question. It was the answer that I was disappointed with. I was asking about the automatic backups that are taken of our site. Specifically I was asking how to download those backups, providing an off site back. I was disappointed to learn that the facility only allowed them to be restored locally, and from them I would need to separately export the database and the flat files.
My first reaction to that is, this is a tool that is designed to up sell to a plan with more storage. Because for anything that would be difficult to rebuild if you had to start from scratch, you always want an off site backup.
This isn't somebody's payroll or bank account or pension, but it would still take an enormous amount of effort to reconstruct. Any anything that you don't want to lose, you take off site backups.
My own business website is really just a blog, but even they email me an export of my database on a periodic basis. And at the rate I make changes that is fine. Crosswoods on the other hand is uploading documents all through the month. It took most of a year for of group of volunteers to give the site a facelift and upload years of documents. So taking periodic off site backups makes perfect sense. And the site infrastructure should support that.
First let me say I selected 'Plan not listed', because as a collaborator I don't know what the plan is.
The support person clearly answered my question. It was the answer that I was disappointed with. I was asking about the automatic backups that are taken of our site. Specifically I was asking how to download those backups, providing an off site back. I was disappointed to learn that the facility only allowed them to be restored locally, and from them I would need to separately export the database and the flat files.
My first reaction to that is, this is a tool that is designed to up sell to a plan with more storage. Because for anything that would be difficult to rebuild if you had to start from scratch, you always want an off site backup.
This isn't somebody's payroll or bank account or pension, but it would still take an enormous amount of effort to reconstruct. Any anything that you don't want to lose, you take off site backups.
My own business website is really just a blog, but even they email me an export of my database on a periodic basis. And at the rate I make changes that is fine. Crosswoods on the other hand is uploading documents all through the month. It took most of a year for of group of volunteers to give the site a facelift and upload years of documents. So taking periodic off site backups makes perfect sense. And the site infrastructure should support that.
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