Rack Space positive review #6230 by J. Mitchell (wncoutdoors@g...)
Rack Space got a positive review on
1 Fanatical Place City of Windcrest
San Antonio , TX 78218 US
☎ Phone 1-800-961-2888
☎ Phone +1-210-312-4700
📧 abuse@r...J. Mitchell ( wncoutdoors@g... )
I have no idea what the other reviewer on here was trying to get across about "misleading information" but I couldn't disagree more, and have to leave my own review to present another side of the story.
I won't extol the virtues of VPS hosting in general, save to say that it really is freeing to get away from a shared provider. And if you need a "Cloud" server (VPS, they used to call 'em), Slicehost is your company. You've got to be able to manage your own server to use this service, but I'm no guru and it isn't impossible. I've been with Slicehost for a couple of years now - since back when you had to sign up on a waiting list to get an account. And ever since the day I got that email that my Slice had been provisioned, I've been a happy customer. Plus, they provide some of the best web server administration articles and tutorials that can be found...anywhere. (People I work with come to their site for the tutorials even if though they're not customers). The message boards are a great place to learn and ask questions, and their podcast (3-way handshake) is entertaining enough that I listen to it each time. It's cool to hear the personalities of the owners of a company you deal with in a production like that.
Support and transparency are phenomenal. They're apt to help you with questions you have no business even asking. Never had any kind of hitch there. Technically, I've never experienced any downtime that I'm aware of except for one brief 1/2 hour or so one evening. During that, we were kept informed of the status of the outage in real time via blog posts and live chat. Once it was over, they posted an analysis of what happened and how they're never going to let it happen again on the blog. (And it hasn't!). The platform is Xen, which is to say, as good as it gets.
These guys know what they're doing. They're really the Toyota of web hosting and I wholeheartedly recommend them for anyone with enough confidence to take on a server administrator role. The only slight negative comment I can come up with is that I feel 10gb of storage on the lowest-end server (which is all I need for my little sites) is a wee bit small for the price. However, I'd happily pay twice as much for the service in general so I guess I can afford to get some more storage elsewhere (amazon?) if I really need it. Sign up now! [import from slicehost.com]
I won't extol the virtues of VPS hosting in general, save to say that it really is freeing to get away from a shared provider. And if you need a "Cloud" server (VPS, they used to call 'em), Slicehost is your company. You've got to be able to manage your own server to use this service, but I'm no guru and it isn't impossible. I've been with Slicehost for a couple of years now - since back when you had to sign up on a waiting list to get an account. And ever since the day I got that email that my Slice had been provisioned, I've been a happy customer. Plus, they provide some of the best web server administration articles and tutorials that can be found...anywhere. (People I work with come to their site for the tutorials even if though they're not customers). The message boards are a great place to learn and ask questions, and their podcast (3-way handshake) is entertaining enough that I listen to it each time. It's cool to hear the personalities of the owners of a company you deal with in a production like that.
Support and transparency are phenomenal. They're apt to help you with questions you have no business even asking. Never had any kind of hitch there. Technically, I've never experienced any downtime that I'm aware of except for one brief 1/2 hour or so one evening. During that, we were kept informed of the status of the outage in real time via blog posts and live chat. Once it was over, they posted an analysis of what happened and how they're never going to let it happen again on the blog. (And it hasn't!). The platform is Xen, which is to say, as good as it gets.
These guys know what they're doing. They're really the Toyota of web hosting and I wholeheartedly recommend them for anyone with enough confidence to take on a server administrator role. The only slight negative comment I can come up with is that I feel 10gb of storage on the lowest-end server (which is all I need for my little sites) is a wee bit small for the price. However, I'd happily pay twice as much for the service in general so I guess I can afford to get some more storage elsewhere (amazon?) if I really need it. Sign up now! [import from slicehost.com]
59 out of 67 users found this review to be helpful!