Dream Host negative review #9502 by Terenze (terenzeyuen@g...)
Dream Host got a negative review on
DreamHost PMB #257 417 Associated Road
Brea , CA 92821 US
☎ Phone 714-706-4182
📠 Fax 714-671-9098
📧 internic@d...Terenze ( terenzeyuen@g... )
Very bad technical support. If you are someone non-technical, NEVER buy into this server.
I am a full time web developer myself and trying to ask for help to alter some settings in php.ini file. I've followed every step in their WIKI documentation, which seems to be very helpful and they are knowing what to do.
But my site gone down, so i submitted a support ticket as a matter of urgency and this is what i've got back:
I'm terribly sorry but we do not provide technical assistance for custom
PHP.ini installations.
What you can do is request for assistance from our fellow Dreamhost
customers, who has gotten this to work. Our forum is located here:
http://discussion.dreamhost.com/
Thanks!
Chih W
--
DreamHost Support Team + [email protected]
Earn over $97 for each referral: http://www.dreamhost.com/rewards.html
To continue this support case, just reply to this email.
Open a new case at: https://panel.dreamhost.com/?tab=support
The only answer i've got was a 'sorry feeling' and asking me to post into a forum, let the site break and wait for an answer?
Very bad technical support.
To be honest, i develop a lot of website on different servers, never met any as bad as this one.
Rating: -100000
NEVER buy into it at all.
Hope this help some non-technical customers when making a decision!
I am a full time web developer myself and trying to ask for help to alter some settings in php.ini file. I've followed every step in their WIKI documentation, which seems to be very helpful and they are knowing what to do.
But my site gone down, so i submitted a support ticket as a matter of urgency and this is what i've got back:
I'm terribly sorry but we do not provide technical assistance for custom
PHP.ini installations.
What you can do is request for assistance from our fellow Dreamhost
customers, who has gotten this to work. Our forum is located here:
http://discussion.dreamhost.com/
Thanks!
Chih W
--
DreamHost Support Team + [email protected]
Earn over $97 for each referral: http://www.dreamhost.com/rewards.html
To continue this support case, just reply to this email.
Open a new case at: https://panel.dreamhost.com/?tab=support
The only answer i've got was a 'sorry feeling' and asking me to post into a forum, let the site break and wait for an answer?
Very bad technical support.
To be honest, i develop a lot of website on different servers, never met any as bad as this one.
Rating: -100000
NEVER buy into it at all.
Hope this help some non-technical customers when making a decision!
57 out of 59 users found this review to be helpful!